Shipping policy
Where We Ship
Brave Bottoms currently ships to addresses in the United States.
Standard Shipping
Standard shipping is free on US orders of 5 or more pairs. Orders of 1 to 4 pairs ship for a flat $5.99. Most orders arrive within 7 to 12 business days of ordering.
Express Shipping
Express shipping is available at checkout for $19.99, with a faster delivery estimate shown at checkout.
Processing Time
Orders ship within 1 business day. Orders placed on weekends or holidays ship on the next business day.
Delivery Estimates
Delivery times are estimates, not guarantees. Carrier delays, weather, holidays and customs checks can add time. We aren't responsible for delays outside our control, but we'll always help you track your order.
Tracking
You'll receive a shipping confirmation email with a tracking link as soon as your order ships. Tracking updates can take 2 to 3 days to appear after the label is created.
Duties and Taxes
Orders ship with any import duties and fees already covered, so there's nothing extra to pay on delivery.
Your Shipping Address
Please check your address carefully at checkout. If you need to change it, email us at thebravebottoms@gmail.com within 12 hours of placing your order. Once an order has shipped, we can't redirect it. We aren't responsible for orders sent to an incorrect or incomplete address entered at checkout. If one is returned to us, we can reship it once the new shipping cost is covered.
Lost or Stolen Packages
If your tracking shows delivered but you can't find your package, please check with neighbors and your local carrier first, then contact us within 7 days of the delivery date. We'll open a claim with the carrier. Once a package is marked delivered to the address provided, we review each case individually, and any replacement is at our discretion.
Order Not Received
If your order hasn't arrived within 20 business days of your shipping confirmation, contact us and we'll investigate with the carrier and make it right.